We want to hear from you, especially if you have been burned by a product or a seller.
Reporting a product or seller
The more evidence you can include, the faster we can act on it. Useful things to send:
- Screenshots of the product page, the price and any countdown or scarcity claims, with the date.
- Your order confirmation and any correspondence with the seller, especially about returns or refunds.
- What was claimed and what actually happened.
- Whether you are willing to be quoted, anonymously or by name. We never publish your details without permission.
Companies and manufacturers
If you want to respond to something published about your product, see our Corrections Policy. We publish responses in full. If you would like a product reviewed, we accept units with no conditions attached and the review will say the unit was supplied.
Press and collaboration
Use the same address. We are glad to talk to journalists, audiologists, advocacy groups and anyone else working on behalf of people with hearing loss.